Opening Hours

We are open Monday to Saturday with a choice of appointment only and drop in surgeries.

Click here for more details »

Prescriptions

You can order your prescriptions by post, online, at reception or by calling 0114 283 0863. Click here to find out more about ordering repeat prescriptions »

Health Advice

To help you decide if you need to see a doctor we have some advice on the treatment of common illnesses and accidents. Click here to read the advice »

Patient Participation Group

Read the results of our recent patient survey.

Click here to read the reports »

Online Services

Booking Appointments Online

You may book an appointment online by following this link to SystmOnline.

You will need a username and password so that you can use these facilities which can be obtained in person from our receptionist.

Access to Detail Records

We currently allow patients access to their summary care record which allows access to the following:

  • Book/cancel appointments
  • Order Repeat prescription
  • View Summary Information (allergies, adverse reactions and medications)

From April 2016 we will allow patients access to:

  • Detailed Coded Records Access (DCRA)

Patients accessing their records online may have access to full record information, but continue to have the right to submit a Subject Access Request under the Data Protection Act 1998. However, as this differs from access via online services the patient must submit this request in writing to the practice.

Registration for online services

Application for Online Access to my Medical Records

The appropriate application form must be completed prior to any online access being enabled. The practice reserves the right to review and remove access at any point in the future if it is thought that it is in the best interests of the patient or if the services are being misused.

ID Verification ID

Verification is required to ensure access is granted to patients users that have a legitimate reason to access a record. This will prevent access being granted to the wrong person and support the practice to adhere to information security guidelines. As is current practice, should there be a request for Online Access, two forms of documentation must be provided as evidence of identity, one of which must contain a photograph. Acceptable documents include passports, photo driving licences and bank statements. If none of the above are available household bills may be accepted at the discretion of the Practice Manager.

If patients request access to their detailed coded information it may take the practice up to 15 working days to review their application and grant access if appropriate. This is a guide only and in some circumstances may take longer.

Considerations/Approval of Access

The practice will not approve on-line access to detailed coded information if it is deemed that it may cause physical and/or mental harm the patient.